The Best Parallel Dialers for Recruiters and Staffing Firms

How the weights fit a recruiting desk

The rubric scores every vendor on twelve criteria, but a desk should care most about two of them:

• Whole bill (weight 20). The whole monthly bill is the plan, plus any base seat it requires, plus a phone number when none is included, plus usage past the allowance. We compare five-line seats, because a three-line seat dials fewer numbers at once and is a smaller product. Bills are averaged over a typical rep day (210 dials), a two-hour session (600) and the heaviest reps (2,000), month to month where sold. A desk that scales up and down lives or dies on this number.
• No commitment (weight 15). One seat, month to month. Annual-only billing and seat minimums cost points. Klenty is the one vendor in the dataset with no month-to-month option; Orum has a nine-seat minimum and JustCall a two-seat minimum.
• Truly unlimited (weight 15) also matters when a desk runs hot: unlimited calling with no fair-use ceiling. Only five vendors in the dataset offer it: CallCloud, Skipcall, BatchDialer, Enzo Dialer and Orum.
• The rest of the weights: spam protection 8, no pick-up pause 10, lines 8, published price 8, CRM sync 5, calling toolkit 5, works on its own 3, no setup fee 2, free trial 1.

Five vendors are not ranked at all, because they publish no price and the whole bill cannot be scored: JustCall, Orum, Nooks, Koncert and Kixie.

The ranking

Each vendor's per-criterion bars appear next to the ranking, and the sliders re-rank the table as you move them.

1. CallCloud, 9.3

$125 a seat a month, month to month, five lines, unlimited calling with no fair-use ceiling, one phone number included and no setup fee. At 210 dials a day that is 2.8 cents a dial; at 2,000 a day it is 0.3 cents. CallCloud states all four spam protections on every plan, and says the rep is live the instant a prospect answers, with a published connect time of 22 ms. It runs on its own and syncs with seven platforms including HubSpot, Salesforce and Salesloft. The limits worth stating: no voicemail detection, so a rep handles voicemails rather than the dialer screening them, and a cheaper seat exists elsewhere.

2. Enzo Dialer, 8.4

The closest rival for a desk that dials heavy. Starter is $120 a seat a month month to month, five lines, unlimited calling, 35 phone numbers included, and Enzo Dialer is one of the five truly unlimited vendors. The catch is the fine print: month-to-month Starter carries a $250 one-time setup fee, so the first month is $370, though annual billing at $99 waives it. It scores 0 on CRM sync (two integrations: Follow Up Boss and MyPlusLeads) and publishes no free trial.

3. CloudTalk, 8.1

The Parallel Dialer add-on is $39 a seat a month on top of a required Lite plan ($27 month to month), with ten lines and unlimited calling under a fair-use cap of 10,000 minutes a user a month. Its whole-bill score of 82 is the best in the top six, and its calling toolkit scores 93. But it is not truly unlimited (50), it requires a second plan under it, and the customer chooses between an instant connect and screening each answer first (a 75 on the pause). Numeracle number-reputation protection is a paid add-on.

4. PowerDialer.ai, 7.6

Standard Unlimited is $199 a seat a month month to month, five lines, unlimited under a 3,000-minute-a-month fair-use limit, with calls rounded up to full minutes and a voicemail answer triggering a one-minute charge. Month to month, no setup fee, a 14-day free trial, and the vendor states the rep is live the instant a prospect answers. Its whole-bill score is 29: at 210 dials a day the bill is $199, and at 2,000 a day it is $533.80. Voicemail drop and local presence are listed from the $139 annual plan, not the month-to-month one.

5. Salesfinity, 7.6

Gold is $299 a seat a month, month to month, five lines, 10 numbers included, and unlimited dials capped by fair use at 10,000 per user per calendar month. Spam protection is strong: SmartGuard monitors numbers, submits remediation and rests or swaps flagged numbers, and SmartRotate distributes calls. It publishes a 400 ms median connect time. But 10,000 dials a month is about 476 a day over 21 dialing days, and past that the bill is a negotiation. Its whole-bill score is 29.

6. Skipcall, 7.4

Skipcall is built in part for recruiters: four lines per rep, truly unlimited calling on the Expert plan, month to month on every plan. But four lines is not a five-line seat, so it is shown as "up to 4 lines per rep" and its whole-bill score reflects that smaller product. Starter meters 400 conversations (calls longer than 10 seconds) at $75 a seat a month; Expert is $280 month to month for unlimited. Spam protection is thin (25): rotation yes, health monitoring and flagged-number handling not stated. No free trial.

The smaller seats, named for what they are

Skipcall and DialSheet top out at 4 lines per rep; Mojo Dialer and WAVV at 3; BatchDialer's Starter is a 3-line plan at $119. These are not compared against five-line seats as if equal, and a desk that needs five lines dialing at once should read them as smaller products.